Black Mercante respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you may have regarding your information.

1. Information We Collect

Depending on how you interact with Black Mercante, we may collect information such as:

Information you provide directly:

• name
• email address
• billing address
• shipping address
• phone number
• order information
• customer service communications
• information submitted through contact forms
• marketing preferences

Payment information

Payments may be processed through third-party payment providers. Black Mercante generally does not store complete credit or debit card numbers on its own systems.

Payment providers may collect and process payment information according to their own privacy policies.

Automatically collected information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• browser type
• device type
• operating system
• pages visited
• referring website
• approximate location information
• browsing activity
• cookies and similar technologies

2. How We Use Information

We may use personal information to:

• process and fulfill orders
• process payments
• ship purchases
• communicate with customers
• provide customer support
• respond to inquiries
• maintain and improve our website
• prevent fraud and unauthorized transactions
• maintain business and transaction records
• send marketing communications where permitted
• understand website usage and performance
• comply with applicable laws

3. Cookies

Black Mercante and our service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used for functions such as:

• keeping the website functioning
• remembering preferences
• understanding website traffic
• measuring advertising performance
• improving website functionality

You may be able to control cookies through your browser or device settings.

4. How We Share Information

We may share personal information with service providers that help us operate our business.

These may include:

• payment processors
• ecommerce platforms
• website hosting providers
• shipping carriers
• fulfillment providers
• email and marketing providers
• analytics providers
• fraud-prevention providers
• customer-service providers

We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.

Black Mercante does not sell personal information for monetary consideration.

5. Marketing Communications

If you subscribe to our mailing list, we may send you information about:

• new releases
• product launches
• restocks
• events
• promotions
• Black Mercante news

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in those emails.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, including rights to:

• know what personal information is collected
• access personal information
• request correction of inaccurate information
• request deletion of certain information
• opt out of certain sales or sharing of personal information
• limit certain uses of sensitive personal information
• receive information about how personal information is collected and used

For example, California law provides qualifying residents with rights concerning access, deletion, correction, and opting out of certain sales or sharing of personal information.

To submit a privacy request, contact blackmercantestudios@gmail.com.

We may need to verify your identity before completing certain requests.

9. Children’s Privacy

Black Mercante does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

Black Mercante is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we make changes, we will update the “Last Updated” date at the top of this policy.

12. Contact

For privacy questions or requests:

Black Mercante
Email: blackmercantestudios@gmail.com